Pricing — Managed IT From $65 Per User / Month | Seynox IT Solutions
01 / Essentials
$65 per user / month

Support and documentation, done right from day one.

Helpdesk by phone, email, or portal
30-minute first written response
Managed backups with monthly restore test
Credential and asset register
Patch management on a published schedule
Monthly written report
Proactive monitoring
After-hours line
Ask about Essentials
02 / Managed Most chosen
$95 per user / month

Proactive monitoring and a named engineer, always on call.

Everything in Essentials
Named engineer plus named backup
Proactive monitoring of servers, endpoints, network
Microsoft 365 and cloud management
After-hours line for outages
Quarterly licence review
Annual IT plan and budget
Endpoint detection and response
Quarterly access reviews
Ask about Managed
03 / Managed + Security
$133 per user / month

A documented security posture for regulated work.

Everything in Managed
Managed endpoint detection and response
MFA enforcement and conditional access
Quarterly access reviews, signed
Quarterly security awareness training
Annual written exposure report
Incident response runbook and rehearsal
Ask about Managed + Security

All tiers month to month · 30 days notice · every credential in your firm's name

One-time engagements

Fixed fee, no ongoing commitment
From $2,900
The Handover Pack

Flat-fee documentation of everything you already run: credential register, tenant ownership transfer, network diagram, written exposure report. Yours whether you hire us or not.

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From $2,400
Microsoft 365 migration

Mail, files, and Teams moved out of hours with a tested rollback, ending in your firm holding the tenant.

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From $1,800
Security exposure review

Ranked findings across identity, endpoints, email, backups, and access, each with a fixed price to close.

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From $1,800
IT consulting engagement

A written recommendation on a decision you need to make. $185/hr beyond the scoped engagement.

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How the number moves

What changes the price.

Four things, all of which we can tell you after a twenty-minute call.

Headcount, not devices

We count people with accounts. A partner with a laptop, a desktop, and a phone is one user.

Servers and on-premises kit

Each physical or virtual server is quoted separately, typically $95–$180 per month depending on role.

Distance

No travel charge inside Metro Vancouver and most of the Fraser Valley. Chilliwack and further east carry a flat, quoted travel fee.

Condition on arrival

If the first documentation pass finds significant remediation, that is quoted as a one-time fixed fee. It is never billed hourly as a surprise.

Pricing questions

Why publish from-prices at all?

Because the alternative wastes your time. If our starting point is wrong for your budget you should learn that in thirty seconds, not after two meetings.

What is the minimum engagement?

Four users for Managed service. Below that, the Handover Pack plus ad-hoc support usually serves a firm better and costs less.

Is there a setup fee?

There is a documentation engagement at the start, priced as a fixed fee once we have seen what exists. It is the Handover Pack, and you keep the output.

Do prices rise after a year?

Rates are reviewed annually and any change is given sixty days in advance in writing. There are no automatic escalators buried in a schedule.

What is not included?

Hardware, software licences, and third-party subscriptions, which you buy directly in your own name. We take no margin on any of them.